NOT SATISFIED WITH YOUR PRODUCT?
If you are not completely satisfied with your purchase, you may return the item to us in its original condition within 14 days of receipt.
Only items purchased directly from Native Union’s online store will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include items purchased through retailers and damaged products through customer mishandling.
Tuti Babes reserves the right to deny any return.
To start the return process, please contact via email email@example.com. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number